How does Report as Spam work
Some of the larger ISP's, like AOL, Hotmail and Yahoo provide feedback to Mail-List.com when the Report as Spam button is clicked. We have applied and been accepted into their Abuse Feedback Loop.
Our agreement with these ISP's is that we will then remove the subscriber from the mailing list. While this is a great program for Email Marketing, most of the reports from Email Discussion Groups tend to be mistakes.
For one thing, the Report as Spam button is typically right next to the Delete button, and is clicked by mistake. Sometimes people will select a group of spammy emails, and Report All of them as Spam at once. And if one of your mailing list messages was in that highlighted group of emails, that person will be unsubscribed from the list.
Your subscriber must click on the Report as Spam button
Even if emails are being put into the spam folder, that does not trigger the Report as Spam button.
The Report as Spam button must be deliberately clicked for Mail-List.com to be notified.