User ManualEmail Discussion Group User Guide List AdministrationHow do I get a list of subscribers removed for excessive bounces?

How do I get a list of subscribers removed for excessive bounces?

A bounce means that your message was rejected by the subscriber's email provider. If that happens too many times, we remove the subscriber's email address from your list.

This ensures that we stay in the good books of the email provider and your other messages are delivered to your subscribers at the same provider without any problems.

You can either use our web interface or send commands to our system.

By using the web interface, you can receive a report of email addresses that were removed this week and/or a report of all email addresses that were removed since you started your list (due to excessive bounces).

Using the Commands:

To see the list of email addresses removed from your list recently for excessive bounces, use the command: SHOWBOUNCE

This report will only show the addresses from the past day or the past week, based on your settings of the Summary Statistics Report at

https://database.mail-list.com

Helpful Information: The command SHOWBOUNCEHIST will report all subscribers that have been removed because of bounces, since the beginning of your list.

To learn how to send a command to our system, please refer to this lesson:

How to send single/multiple commands in one email

To use the web interface, log into your mail-list account and click on "Get Reports".

Click on "Send Reports Via Email", select "Recent Bounces" option and the email address where you want to receive the report.

Click on "Send Reports Via Email", select "Recent Bounces" option and the email address where you want to receive the report.

After you hit "Send Report(s)", you will receive an email containing the list of email addresses that were removed from your list this week (due to excessive bounces).

To get a complete list of all the email addresses that were removed (due to bounces) since you started your list, click on "Send Historical Reports Via Email".

Select "All Bounces" and the email address where you want to receive the report.

Select "All Bounces" and the email address where you want to receive the report.

After you hit "Send Report(s)", you will receive an email containing the complete list of email addresses that were removed from your list since you started your list (due to excessive bounces).

The following is an example of the email that you will receive from our system:

The following is an example of the email that you will receive from our system:

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