A bounce means that your message was rejected by the subscriber's email provider. If that happens too many times, we remove the subscriber's email address from your list.

This ensures that we stay in the good books of the email provider and your other messages are delivered to your subscribers at the same provider without any problems.

You can either use our web interface or send commands to our system.

By using the web interface, you can receive a report of email addresses that were removed this week and/or a report of all email addresses that were removed since you started your list (due to excessive bounces).

Using the Commands:

To see the list of email addresses removed from your list recently for excessive bounces, use the command: SHOWBOUNCE

This report will only show the addresses from the past day or the past week, based on your settings of the Summary Statistics Report at

https://database.mail-list.com

Helpful Information: The command SHOWBOUNCEHIST will report all subscribers that have been removed because of bounces, since the beginning of your list.

To learn how to send a command to our system, please refer to this lesson:

How to send single/multiple commands in one email