User ManualEmail Discussion Group User Guide List AdministrationHow do I see the comments left by the ex-subscribers when they unsubscribed?

How do I see the comments left by the ex-subscribers when they unsubscribed?

If your subscriber left your list by clicking the link at the bottom of any email messages to the list, they will be presented with a form where they have the option of passing along any comments they choose to make.

You can either use our web interface or send a command to our system to get a report of the comments left by the people when they unsubscribed from your list.

To see any comments that your ex-subscribers made when they unsubscribed, use the command:

SHOWUNSUBCOMMENT

Helpful Information: To learn how to send a command to our system, please refer to this lesson:

How to send single/multiple commands in one email

To use the web interface, log into your mail-list account, click on "Get Reports" and then on "Send Historical Reports....".

To use the web interface, log into your mail-list account, click on "Get Reports" and then on "Send Historical Reports....".

Select "Comments From People When Unsubscribing" option and the email address where you want to receive the report:

Select "Comments From People When Unsubscribing" option and the email address where you want to receive the report:

The following is an example of an email that you will receive from our system:

The following is an example of an email that you will receive from our system:

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