User ManualEmail Discussion Group User Guide List AdministrationHow do I disapprove or annotate a message before it is posted to the subscriber list?

How do I disapprove or annotate a message before it is posted to the subscriber list?

Overview of the process:

Here is a high-level overview of the process:

Using the web interface for this change:

Log into your mail-list account at https://database.mail-list.com.

  • Click Customize Your List.
  • Click Miscellaneous Settings.
  • Click Moderate Messages.
  • Click Approve Each Message Posted.
  • Click Save.

To learn more about changing account settings:

How do I access my mail-list account and change the settings for my list?

How it works:

  • Your list receives a new email.
  • The message is assigned a serial number and saved in our system queue.
  • An approval email is sent to you.
  • If you approve the message, simply click Reply and Send.
    • The message will be released from the queue and sent to your subscribers.
  • If you do not approve the message, do one of the following:
    • Ignore the message. It will automatically be deleted in 30 days.  OR
    • Click Reply. In the Subject Line, change APPROVE to DISCARD. Click Send. The message will be deleted from our queue.
      • The original sender of the message is not notified of the disapproval.  

See more options below.

Example of Approval email shown below:

When your subscriber sends a message to your list, it is assigned a serial number and saved in a queue in our system. An email is sent back to you:

Other email commands available:

More Commands are available, in addition to APPROVE and DISCARD.

Delete and unsubscribe option:

  • If you do not approve the message and also want the sender removed from your list, do the following:
    • Click Reply. In the Subject Line, change APPROVE to UNSUB. Click Send.
      • The message will be deleted from our queue.
      • The subscriber will be removed from your list.

 

Add a Moderator's comment to bottom of message:

  • If you approve but want to add a comment before the message is sent, do the following:
    • Click Reply. In the Subject Line, change APPROVE to COMMENT.
    • In your Reply email, delete the body of the message.
    • Add your thoughts/comments in the email body.
    • Click Send.

Our system will add your thoughts/comments as a "Moderator's Comment" at the bottom of the message before sending to your subscriber list.

 

Add a Moderator's comment to top of message:

  • If you approve but want to add a comment before the message is sent, do the following:
    • Click Reply. In the Subject Line, change APPROVE to INTRO.
    • In your Reply email, delete the body of the message.
    • Add your thoughts/comments in the email body.
    • Click Send.

Our system will add your thoughts/comments as a "Moderator's Comment" at the top of the message before sending to your subscriber list.

 

Disapprove the message and send an explanation to the Sender.

  • If you do not approve the message and want to explain why to the sender, do the following:
    • Click Reply. In the Subject Line, change APPROVE to REJECT.
    • In your Reply email, delete the body of the message.
    • Add your text explaining why the message was disapproved.
    • Click Send.

The sender's original message will not be sent to your subscriber list. Instead, the sender will receive a rejection  email from our system with your reasons for disapproval.  

Example Command emails shown below:

When using the commands COMMENT, INTRO or REJECT, be sure to delete the email body in your Reply email.

Make sure that before you use the commands COMMENT, INTRO or REJECT, the body of the email is erased. After you hit Reply, erase the body of the email:

Example of changing the APPROVE command to REJECT and adding a rejection message for the sender:

Now change APPROVE with the command REJECT, INTRO or COMMENT and type your message in the body. Here is an example: