User ManualEmail Discussion Group User Guide List AdministrationHow do I approve a message before it is sent to the subscriber list?

How do I approve a message before it is sent to the subscriber list?

Overview of the process:

Here is a high-level overview of the process:

Turn on Moderate Messages Setting

Log into your mail-list account at https://database.mail-list.com.

  • Click Customize Your List.
  • Click Miscellaneous Settings.
  • Click Moderate Subscriber Messages.
  • Choose Approve Each Message Posted.
  • Click Save.
In your mail-list account, click on "Moderate Messages" link under "Miscellaneous Settings":

For step by step instructions about making changes to your mail-list account, please refer to this post:

How do I access my mail-list account and change the settings for my list?

Approval Process

When your subscriber sends a message to the list, it is assigned a serial number and saved in our system queue. An email is sent to you.

  • If you approve the message, simply click Reply and Send.
    • The message will be released from the queue and sent to your subscribers.
  • If you do not approve the message, do one of the following:
    • Ignore the message. It will automatically be deleted in 30 days.  OR
    • Click Reply. In the Subject Line, change APPROVE to DISCARD. Click Send. The message will be deleted from our queue.
      • The original sender of the message is not notified of the disapproval.  

Example of the Approval email is shown below:

When your subscriber/sender sends a message to the list, it is assigned a serial number and saved in a queue in our system. An email is sent back to you:

Multiple Moderators - one approval

If you have multiple moderators, everyone gets the same message. The first moderator to reply, wins.

  • If they Approve the message, it goes to your mailing list.
  • If they Reject the message, it will be deleted and not sent to your mailing list.

Multiple Moderators - multiple approvals

If the second (or third) moderator also replies to a COMMAND APPROVE message, it will be rejected with an error since the action has already been completed.

The error email subject line will indicate:  

Subject: [Youremailgroup] MODERATE ERROR

Example error email shown below:

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