User ManualEmail Discussion Group User Guide List AdministrationHow do I get a list of the subscribers that have unsubscribed?

How do I get a list of the subscribers that have unsubscribed?

You can either use our web interface or send a command via email. There are two report options for those who unsubscribed:

  • list of email addresses that recently unsubscribed
  • complete list of email addresses that unsubscribed since the beginning of your list

Using the Command via email:

To see the list of people who recently unsubscribed at their own request, use the command: SHOWUNSUB

This report will only show the unsubscribe addresses from the past day or week, based on your settings in the Summary Statistics Report at https://database.mail-list.com/.

Helpful Information: The command SHOWUNSUBHIST will list all people who unsubscribed since the beginning of your list.

To learn how to send a command to our system, please refer to this lesson:

How to send single/multiple commands in one email

Using the web interface for this report:

Log into your mail-list account at https://database.mail-list.com.

  • Click Get Reports
  • Click Send Reports Via Email
  • Click Recent Unsubscribes
  • Choose an email address to send the report. 
  • Click Send Reports
To receive a report of subscribers that unsubscribed this week, click on "Send Reports Via Email", select "Recent Unsubscribes" and select an email address where you want to receive the report.

Within a few minutes, you will receive an email containing the results.

For a complete list of subscribers that unsubscribed since the beginning of your list:

  • Click Get Reports
  • Click Send Historical Reports Via Email
  • Click All Unsubscribes
  • Choose an email address to send the report. 
  • Click Send Historical Reports
To get the complete list of all subscribers that unsubscribed since the beginning of your list, click on "Send Historical Reports....":

Within a few minutes, you will receive an email containing the results.

Below is an example of the email you will receive:

Here is an example of the email that you will receive:

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