User ManualEmail Discussion Group User Guide List AdministrationHow can I ensure a subscriber always gets a Goodbye Message when they unsubscribe?

How can I ensure a subscriber always gets a Goodbye Message when they unsubscribe?

A subscriber can unsubscribe by clicking a link that appears at the bottom of your messages. When they click that link, a web page is displayed confirming they have been removed from your list. They do not receive a Goodbye Message, IE a specific message composed by you in your account settings.

If you prefer all subscribers receive the Goodbye Message, please follow these step-by-step instructions.

Use the Web Interface to Change Settings

Log into your mail-list account at https://database.mail-list.com.

  • Click Customize Your List.
  • Click Unsubscribe Settings.
  • Click Always Send the Goodbye Message via Email.
  • Click Yes.
  • Click Save.