How to stop spam from being sent to our Mailing List.

A common problem is user email accounts being hacked. When this happens, spam and/or links to viruses are sent to everyone in their address book.......including your mailing list.

One solution is to check all emails for "spamminess". When spam is found, we send it back to the subscriber for approval. If they reply to this self moderation email, their message will be released to the mailing list.

This self moderation option allows your subscribers to override the spam filter when it is mistaken.

Use the Web Interface to Change Settings

Log into your mail-list account at https://database.mail-list.com.

  • Click Customize Your List.
  • Click Posting Messages To List.
  • Click Ask Subscriber To Approve Messages That Look Like Spam.
  • Click Yes.
  • Click Save.

When a "spammy" message is detected, the subscriber will receive this message:

When a spammy message is found, the subscriber will get this message back

What happens next:

If your subscriber clicks Reply to this email, their original message will be released to your mailing list.

If they do not reply, the message will be deleted from our system within a few days.

 

Optional

After making the change above, you are returned to the Menu. A new option is now available to allow you to change the boilerplate text in this message.

To change the message, do the following:

  • Click Text to Send Back to Subscriber......
  • Make any changes to the text.
  • Click Save.