Listmaster handles subscriber questions and problems
Help for Subscribers
Mail-List.com offers the option of using our staff to help with subscriber questions and issues. Subscribers can send questions or problems to email@example.com.
Typically, the questions or problems relate to being removed from a mailing list, changing their email address, etc.
Who is "Listmaster"?
Listmaster is a human being staff member here at Mail-List.com. This person reviews all questions or problems received and tries to resolve them.
If the Listmaster cannot solve the issue, then the email is forwarded to the appropriate List Moderator.
How to utilize Listmaster for your List
Your domain is mail-list.com
Publish your Help address as firstname.lastname@example.org.
You use your own domain
When using your own domain name, simply use listmaster as the recipient.
If your domain is lists.example.org, then publish the Help address as email@example.com.
The Help request email will be sent directly Mail-List.com, and one of our staff members will process the request.