QuickStart Manual for Discussion Groups
The following is a copy of the QuickStart Manual that is sent to the list owners when they setup their mail-list accounts.
We have used a generic name for the list name in this manual: YourListName
And a generic password: open-sesame
Please refer to your own manual that we had sent to via email, to find out what your actual list name and password is.
Quickstart Manual for mail-list.com
Email Discussion Group
Your List Name is <<list_name>>
Your Password is <<moderator_password>>
The password is 3 letters, 2 numbers, 3 letters, so please copy
and paste to avoid typos.
This is the only place where we tell you these key facts, so please
keep them in a safe place :-)
You can operate your mailing list using this Quickstart Manual,
your email reader and your web browser. Our mailing list system
allows you to accomplish three main tasks:
1) Any subscriber can send a message to your list
2) You can manage your list of subscribers
3) You can manage your list's functionality
In addition, your subscribers can join your list (with your approval),
remove themselves from your list, change their address, switch to the
digest version, and toggle themselves into/out of vacation mode.
Your subscribers will use their email reader (like Microsoft
Outlook) to send a message to your list.
Commands to manage your list may be sent in by you via an email message,
or commands may be selected via our web page.
You will always use your web browser to update your mail-list
account, with data like the Welcome and Goodbye messages, and who
is allowed to control your list.
The basic concepts of managing your list functions are available in
short videos at
There is an extensive User Guide available at
These lessons all have screen shots showing you how to accomplish
any task in a step by step fashion.
You can search this visual User Guide by using the search
form and button at the top of the page. Just type in the
keyword(s) you are looking for, and click on the Search button.
You can download any lesson in a PDF format to your computer to
save and print out. To open and read PDF documents, you will
need Acrobat by Adobe. This program is free and runs on Windows,
Macintosh and Linux computers. If you don't already have this
program on your computer, please download it from
You can download the entire manual, by clicking on the link
Download Manual PDF
No need to print this manual out, rather use the Search function
to find what you need.
If you find any lessons misleading, unclear or needing
improvement, please leave a comment at the bottom of that lesson.
We will be notified and make it better.
If you have any questions or problems operating your list, please
contact me by replying to this email, or call 1-713-527-9393.
List Name and Password
Your list name is <<list_name>>. Our documentation will show the word
"yourlistname" in many places, so please substitute <<list_name>>
when you see "yourlistname".
Only you (and any other list moderators) should know the list password.
Our documentation will show the word "open sesame" in many places, so
please substitute <<moderator_password>> when you see "open sesame".
Sending messages to your list
To send messages to everybody on your mailing list, please
follow these steps in our visual User Guide.
Manage your list of subscribers
First of all, you need to understand some of the differences between
the list owner and subscribers email addresses. Please see
Start at https://database.mail-list.com, and select the option to Update
Subscribers and Send Reports. After entering your list name and
password, you will be presented with several options to manage your
Click on the Expand All tab at the top, to see all the options.
Choose the appropriate option, select the command you want, insert the
subscriber's email address, and choose which list moderator should get
the audit trail report back. Then click on the Submit button to send
in your command.
The audit trail report will come back to your email inbox in about 10
Update your mail-list account
Use your web browser to make changes to your Welcome message,
Goodbye message, to add or remove moderator email addresses,
change the schedule for automatic reports, etc.
You will go to https://database.mail-list.com
Please visit that page now, and bookmark it for future reference.
Please see the documentation at
Probably one of the first things you want to update, is the physical
address that prints out at the bottom of each message. Please see
Information to pass onto your subscribers
The URL at the bottom of each message will allow your subscribers to
unsubscribe, switch to and from the digest, put themselves on and off
of vacation, and change their address.
Some subscribers might have their email settings so that plain text email
has a very small font. That is easy to fix.
Another common problem is receiving duplicate emails from the list, and
that too should be easy to troubleshoot and fix.
Please tell your subscribers about
which should answer their questions on these topics.
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