User ManualWelcome to Mail-List.com's User Guides!Email Discussion Group User Guide Subscriber ManagementHow to force the Welcome Message to be sent from your personal email address

How to force the Welcome Message to be sent from your personal email address

Traditionally, when people sign up for a mailing list and receive a Welcome Message, it is sent from the mailing list administrative email address.

If the new subscriber replies to the Welcome Message, they get a Help message from the Listserv.

Welcome Message default setting

For new lists, the default is for the Welcome Message to be sent from the mailing list administrative address. The List Moderator will not see any replies to that message. The subscriber does not know the Moderator's personal email address, so their email will go unanswered.

The Welcome Message can be sent from the List Moderator's personal email address. Follow the instructions below to change the setting.

Use the web interface to change settings:

Log into your mail-list account at https://database.mail-list.com.

  • Click Customize Your List
  • Click New Subscriber Settings.
  • Click Who is the Welcome Message From ?
  • Select My Email Address.
  • Click Save.

Option for "My Email Address"

The My Email Address option uses the information from Your Primary Email Address setting found in the List Moderator Menu.

Option for "List-Owner Alias"

For this option, the Welcome Message is sent from youremailgroup-list-owner@mail-list.com. The new subscriber will not know your personal email address.

Any replies to the List Owner address are sent to Your Primary Email Address as well as all other list moderators.