User ManualAnnouncement List User Guide List AdministrationHow do I see comments left by subscribers when they unsubscribe?

How do I see comments left by subscribers when they unsubscribe?

If a subscriber clicks the link in an email message to unsubscribe from your list, they are presented with a form. This form gives them the option of sharing their comments.

You can view these comments by requesting a report.

Use the Web Interface

Log into your mail-list account at https://database.mail-list.com.

  • Click Get Reports
  • Click Send Historical Reports Via Email.
  • Click Comments From People When Unsubscribing.
  • Choose an email address to send the report. 
  • Click Send Historical Reports
Select "Comments From People When Unsubscribing" option and the email address where you want to receive the report:

Example Email Report

The following is an example of an email that you will receive from our system: