Email Discussion Group User Guide
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Access Your Mail-List.com Account
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Archives
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Best Practices For List Owners
- Add Additional List Moderators
- How to make URLs/Links in messages clickable
- How to minimize my email footprint (or keep our emails private)
- How to reject altered messages from your Subscribers (using DKIM)
- How to reject fake messages from your Subscribers (using SPF)
- How to remove Subscribers that have lost interest
- How to send one-way Announcements using Mail-List.com
- How to start a Listserv (Email Discussion Group)
- Why showing the Unsubscribe Link at the top is best.
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Default Message Format
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Delivery Details
- Help, I'm getting duplicate messages from the Mailing List.
- How Mail-List.com handles DMARC Reject settings
- How to monitor delivery at major ISPs
- How to see emails in our short-term Web Archive
- How to troubleshoot nonexistent domain name when using our domain name
- How to improve the odds of the sender receiving messages they send.
- How to improve the odds of getting all email delivered to subscriber Inbox.
- My subscribers are getting a message about temporary delivery problems at their ISP.
- Throttling email deliveries when the ISP is rejecting messages.
- How to see where emails were delayed
- How do I see how many Subscribers did not receive the email
- My Subscriber replies to a message, but it is not delivered to the List.
- How to get mail delivery logs for a Subscriber.
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Digest Emails
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Formatting for Mobile
- Automatically sending attachments as links on very large emails
- How do I forward an HTML message (IE fancy newsletter) to my list?
- How to Keep Emails to Your Mailing List Short
- How to transform long URLs to short URLs
- "Mobile First" Formatting
- Removing ads from incoming emails
- Removing disclaimers from incoming emails
- Sending attachments as links (Email Discussion Group)
- Snip ICS Calendar Attachments
- Trim text from original email when replying
- Using SMS/MMS Text Messaging with your mailing list
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List Management
- How do I know when a subscriber has posted their first message to the list?
- How invoicing works for your email discussion group
- How to approve a message before it is sent to the Subscriber list.
- How to disapprove or annotate a message before it is sent to the Subscriber list.
- How to forward Listserv email to Mail-List.com (NOTE: This method is no longer supported.)
- How to keep a Subscriber from being added to your Mailing List.
- How to know your Subscribers received your email.
- How to pause your Mailing List
- How to stop spam from being sent to our Mailing List.
- List Owner vs. List Subscriber
- Listmaster handles subscriber questions and problems
- Why Security is Improved with Plain Text Emails
- DMARC when using your domain name
- How to pay your Mail-List.com invoice online
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List Settings
- How to adjust my time zone settings.
- How to allow ZIP files to be sent to your Mailing List.
- How to automatically receive a copy of your Subscriber List for backup.
- How to change the List password.
- How to control where replies go by default.
- How to group messages by tag/category or "likes".
- How to schedule a message to be sent on a later date/time.
- How to turn off the Bounce Re-Delivery System.
- How to use my own domain instead of @mail-list.com to send/receive messages to my List.
- Keep trivial replies off your List.
- List Description
- List Moderator Settings
- Monthly Reminder to your list
- Should admin emails go to Primary Moderator or All Moderators?
- Your List Name
- How to control where replies go by default.
- How to prevent Out of Office replies being sent to the Mailing List.
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Reporting Options
- Activity Report of your mailing list
- How do I view the Attachments Downloaded Report
- How do I see a list of people I invited to join the mailing list
- How to get a report showing all message Subject Lines posted to your list
- How to get Subscribe/Unsubscribe reports sent to all moderators
- How to see which subscriber domains have implemented email authentication
- Self Moderation Report
- Throttling Report
- How to get a count of Subscribers on my List.
- How to get a list of my current Subscribers.
- How do I get a list of the subscribers on the vacation list?
- How to get a list of domain names with a percentage of addresses on my List.
- How to get a list of those who did not respond to the subscription confirmation email.
- How to get a list of Subscribers removed for excessive bounces.
- How to get a list of Subscribers that have unsubscribed.
- How to get a list of Subscribers whose email addresses were changed.
- How to get a list of Subscribers whose ISPs rejected messages.
- How do I get a report of the recent top posters and topics?
- How to see comments left by Subscribers when they unsubscribe.
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Sending Messages
- How do I solve my subscriber getting this error message: "Sent from an unauthorized email address"
- How to avoid having your email to the list be ignored as spam
- How to display all addresses a message is sent to
- How to eliminate duplicate emails from Reply All
- How to ensure a message was sent by my Subscriber and not a spammer.
- How to send a message to my list (Email Discussion Group)
- How to schedule a message to be sent on a later date/time.
- How to view messages scheduled to be sent on a later date/time
- Moderator can close a Thread for everyone.
- Moderator can put an Author into Timeout for everyone.
- One-question survey for Discussion Groups
- Sending a message from our web page
- Sending Attachments to your List
- Subscriber can close a thread for themselves.
- Subscriber can put an Author into timeout.
- Subject Tags - Validate Subject Lines
- What happens when you hit "Reply" or "Reply All" to a message?
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Subscriber Management
- How new members subscribe to your List. (Email Discussion Groups)
- How Subscribers can change their email address.
- How Subscribers can temporarily stop receiving messages.
- How to add a link so Subscribers can manage their subscription.
- How to add a Subscriber to the Vacation list / temporarily stop receiving messages.
- How to add a Subscriber without a confirmation process, then send a Welcome Message.
- How to add multiple Subscribers to my List silently.
- How to change the Welcome Message sent to new Subscribers.
- How to compare your membership database to your Mailing List (email address only)
- How to compare your membership database to your Mailing List. (multiple user emails, ID, etc.)
- How to change the Acknowledgement Message when moderating Subscribers.
- How to change the email address of a Subscriber.
- How to ensure a Subscriber always gets a Goodbye Message when they unsubscribe.
- How to check if a Subscriber is on my list.
- How to force the Welcome Message to be sent from your personal email address
- How to insert Subscribe HTML Snippet to Wordpress widget
- How to replace my existing Subscribers with a new list.
- How to moderate Non-Subscribers.
- How to moderate only certain Subscribers.
- How to provide a custom Help message for your Subscribers.
- How to set up the option to approve Subscription requests.
- How to subscribe new List members through the Confirmed Opt-in process.
- Monitor New Subscribers
- Using our web page form for new Subscribers.
- Set up Post Only option for Subscribers.
- How to get a Subscriber's Audit Trail history
- How to reset throttling for a Subscriber.
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Unsubscribe Options
- How does Report as Spam work?
- How Subscribers can temporarily stop receiving messages.
- How Subscribers can unsubscribe from my list/newsletter
- How to change the Goodbye Message
- How to change the text at the bottom, near the unsubscribe link.
- How to encrypt the email address in the Unsubscribe link
- How to keep Subscribers from leaving my Mailing List
- How to prevent subscribers from changing their address (or going on vacation or switching to the Digest)?
- How to read the Unsubscribe Report
- How to receive a notification when a subscriber unsubscribes?
- How to remove a Subscriber
- My subscriber wants off the List and forwarded me an email they received.
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Working with Multiple Lists
- How to create sub-lists / sub-groups via "Clone"
- How to customize your list settings for many lists at once
- How to get Reports for many lists at one time
- How to manage Subscribers for many lists at one time
- How do I see all my subscribers in 1 report
- How do I see the history of one subscriber across multiple lists
- How to send one email message to many Mailing Lists
- How to switch to another list when logged in
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FAQ'S
- How long does it take to deliver a message?
- How to find the spam folder
- How to save the first and last name of the subscriber in your system
- How to troubleshoot when a message has bounced from an ISP due to content or URL being blacklisted
- iPhone Reply to All
- Links for AOL Subscribers look funny. Why?
- One of my subscribers says he is getting the messages, but his posts are rejected.
- How can anonymous messages be sent to the Mailing List?
- Somebody just sent me a nasty and vile email.
- What happens when a subscriber cancels their email account without getting off my list?
- What happens when my subscriber's ISP bounces my message?
- What happens when an unknown person tries to post to my list?
- What is causing the "on behalf of" text in the From header?
- Why are line breaks removed when I create a message in Outlook?
- A private email was sent to the Mailing List, and I need to recall it!
- Will subscribers receive a copy of the messages they send to the Mailing List?
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Glossary
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References
- Calendar event invites with 3 button reply
- Email Etiquette
- Example of a message sent to a subscriber by mail-list.com's BRDS (Bounce Re-delivery System)
- Example of a message sent to the list owner during BRDS
- Formatting Plain Text Emails
- How to show Web Archives on your website using iFrame
- How to stop winmail.dat files
- Plain Text Message - Example 1
- Plain Text Message - Example 2
- RFC 2919 - List-ID Header
- RFC 2369 - List Unsubscribe Headers
- The Natural Life Cycle of Mailing Lists
- CAN-SPAM Act Requirements- Physical Address, Unsubscribe Option
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Troubleshooting
- DNS MX Records error - Loop detected! We were referred back to ‘216.87.144.22'
- Email address "Auto Complete" overrides what I wanted
- How to configure Mimecast to allow Mailing List emails
- How to disable spoofing warnings in Office 365
- How to fix "Message is too large for Receiving Server"
- How to fix "Your list is awaiting the listmaster's approval"
- How to handle spam / malware email to your List.
- How to resolve Microsoft Outlook not finding your new listserv domain name
- How to resolve Spoofing errors for everyone at your domain name
- How to stay logged in if you get interrupted doing multiple tasks
- I asked for my list of subscribers but have not received.
- Link leading to attachment gives 404 Not Found error message.
- Message rejected by Mail-List.com because Sender does not have Reverse DNS setup.
- My Subscriber gets asked to approve their messages because the system thinks it's spam.
- SonicWall error message - 554 No SMTPd here
- Self Moderate Suspicious Attachments
- The Email delivery logs say "retry timeout exceeded".