Email Discussion Group User Guide
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Access Your mail-list Account
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Digests
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Delivery
- Help, I'm getting duplicate messages from the mailing list.
- How can I monitor delivery at the major ISP's?
- How do I troubleshoot nonexistent domain name when using our domain name
- How to see emails in our short term web archive
- My subscribers are getting a message about temporary delivery problems at their ISP
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List Administration
- CAN-SPAM Act Requirements- Physical Address, Unsubscribe Option
- Crowdsourcing your email stream into structured knowledge
- How can I change the content at the top/bottom of messages
- How can I ensure a subscriber always gets a Goodbye Message when they unsubscribe?
- How can I improve the odds of getting all email delivered to subscriber inboxes?
- How can I improve the odds of the sender receiving the messages they send?
- How do I add a subscriber to the vacation list to temporarily stop receiving messages?
- How do I adjust my time zone settings?
- How do I approve a message before it is sent to the subscriber list?
- How do I change the email address of a subscriber?
- How do I change the list password
- How do I check if a subscriber is on my list?
- How do I delete a message from the web archives
- How do I disapprove or annotate a message before it is posted to the subscriber list?
- How do I forward listserv email to mail-list.com (Note - this method is no longer supported)
- How do I get a count of the number of subscribers on my list?
- How do I get a list of domain names and percentage of addresses on my list?
- How do I get a list of email addresses of subscribers who did not respond to the confirmation email during the subscription?
- How do I get a list of my current subscribers?
- How do I get a list of subscribers removed for excessive bounces?
- How do I get a list of the subscribers on the vacation list?
- How do I get a list of the subscribers that have unsubscribed?
- How do I get a list of subscribers whose email addresses were changed on my list?
- How do I get a list of subscribers whose ISPs rejected messages sent from my list?
- How do I import our existing email archives into our searchable web archive
- How do I obtain a report on the recent top posters and topics for my list?
- How do I schedule a message to be sent on a later date/time?
- How do I see the comments left by the ex-subscribers when they unsubscribed?
- How do I stop spam from being sent to our mailing list?
- How Do I Stop The Sending of Command Receipts
- How do I turn off the Bounce Re-Delivery System
- How do I use my own domain instead of mail-list.com to receive/send messages to my list?
- How to allow ZIP files to be sent to your mailing list
- How to automatically receive a copy of your Subscriber List for backup
- How to Have List Address in the From Header
- How to keep a subscriber from being added to your mailing list
- How To Moderate Just Certain Subscribers
- How to Moderate Non-Subscribers
- How to provide a custom help message for your subscribers
- How to remove Safelinks and URLDefense URL Wrappings
- How to send single/multiple commands in one email
- Keep Trivial Replies Off Of Your List
- List Description
- List Moderator Settings
- List Owner vs. List Subscriber
- Listmaster handles subscriber questions and problems
- Monitor New Subscribers
- Monthly Reminder To Your List
- Photos in Digest
- Primary Moderator or All Moderators ?
- Sending A Message From Our Web Page
- Using our web page form for new subscribers
- Your List Name
- How to know that your subscribers received your email
- How can subscribers temporarily stop receiving messages?
- How to control where replies go by default
- How do I approve a message before it is sent to the subscriber list?
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Mobile First Formatting
- Automatically sending attachments as links on very large emails
- How do I forward an HTML message (IE fancy newsletter) to my list?
- How to Keep Emails to Your Mailing List Short
- How to transform long URLs to short URLs
- Mobile First Formatting
- Removing ads from incoming emails
- Removing disclaimers from incoming emails
- Sending attachments as links
- Snip ICS Calendar Attachments
- Trim text from original email when replying
- Using SMS/MMS Text Messaging with your mailing list
- Why Security is Improved with Plain Text Emails
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Multiple Lists
- How to create sub-lists / sub-groups via CLONE
- How to Customize Your List settings for many lists at one time
- How to Get Reports for many lists at one time
- How to Manage Subscribers for many lists at one time
- How do I see all my subscribers in 1 report
- How do I see the history of one subscriber across multiple lists
- How to see which lists a particular subscriber is on
- How to send one email message to many lists
- How to switch to another list when logged in
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Post Message
- 1 Question Survey for Discussion Groups
- Formatting Problems with Plain Text Email
- How can I change the subject line prefix that appears on all messages to the mailing list
- How can I know when a subscriber has posted their first message to the list?
- How do I ensure that a message was posted by my subscriber and not a spammer?
- How do I post a message to my list?
- How do I schedule a message to be sent on a later date/time?
- How do I solve my subscriber getting this error message: "Sent from an unauthorized email address"
- How do I view my messages that are scheduled to be sent on a later date/time?
- How to avoid having your email to the list be ignored as spam
- How to control where replies go by default
- How to display all addresses a message is sent to
- How to eliminate duplicate emails from Reply All
- How to prevent Out of Office replies being sent to the mailing list
- Sending Attachments to your List
- Set up Post Only option for subscribers
- Subscriber Can Close Out A Thread For Themselves
- Subject Tags - Validate Subject Lines
- Subscriber Can Put An Author Into A Timeout For Themselves
- What happens when you hit "Reply" or "Reply All" to a message?
- Moderator can put an Author into Timeout for Everybody
- Moderator Can Close Out A Thread For Everybody
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Reports
- Activity Report of your mailing list
- Attachments Downloaded Report
- How do I see a list of the people I Invited to join the mailing list
- How to get a report showing the Subject Lines of all messages posted to your list
- How to get subscribe and unsubscribe reports to all moderators
- How to see which subscribers have implemented email authentication
- Self Moderation Report
- Throttling Report
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Subscribe
- How can my subscriber change their email address?
- How do I add multiple subscribers to my list silently?
- How do I add subscribers directly to the Digest version
- How do I change Acknowledgement Message when moderating subscribers?
- How do I change the Welcome Message new subscribers receive?
- How do I get my subscriber to subscribe to my list?
- How do I replace my existing list of subscribers with a new one?
- How do I set up the option to approve subscription requests?
- How do I subscribe somebody to my list through the Confirmed Opt-in process?
- How do I add a subscriber without a confirmation process, then send a Welcome Message?
- How to make the Welcome Message come from your personal email address
- Insert Subscribe HTML Snippet to Wordpress widget
- How to compare your membership database (with names) to your mailing list using an uploaded file
- How to compare your membership database to your mailing list (email address only)
- How to compare your membership database to your mailing list (multiple user emails, ID, etc.)
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Unsubscribe
- How can I keep my subscribers from leaving my mailing list?
- How can I keep subscribers from changing their address (or going on vacation or switching to the digest)?
- How can subscribers temporarily stop receiving messages?
- How do I change the Goodbye Message
- How do I change the text at the bottom, where it asks them to unsubscribe?
- How do I receive a notification when a subscriber unsubscribes?
- How do I remove a subscriber?
- How does Report as Spam work?
- How does a subscriber unsubscribe from my list/newsletter?
- How to encrypt the email address in the Unsubscribe link
- How to read the Unsubscribe Report
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Best Practices For List Owners
- Add Additional List Moderators
- How do I get a Listserv started ?
- How do I minimize my email footprint
- How Mail-List.com handles DMARC Reject settings
- How to make sure URLs/Links in Messages are Clickable
- How To Receive Your List Password Via SMS Text Message
- How To Reject Altered Messages From Your Subscribers (DKIM)
- How To Reject Fake Messages From Your Subscribers (SPF)
- How To Remove Subscribers that have Lost Interest
- How to Send One Way Announcements using Mail-List.com
- Putting the Unsubscribe Link at the top of the message
- SPF, DKIM and DMARC
- DMARC when using your domain name
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FAQ'S
- Can somebody be on both parts of the list at the same time? Even with the same email address?
- How do I find the spam folder in AOL Mail?
- How do I find the spam folder in Gmail?
- How do I find the spam folder in Hotmail?
- How do I find the spam folder in Yahoo Mail?
- How do I import our existing email archives
- How do I save the first and last name of the person in your system
- How do I troubleshoot when my message has been bounced by an ISP due to my content or URL being blacklisted?
- How long does it take to deliver a message?
- How to Import an MBOX using Thunderbird
- iPhone Reply to All
- Links for AOL Subscribers look funny. Why?
- One of my subscribers says he is getting the messages, but his posts are rejected.
- Sending anonymous messages to your mailing list
- What happens when a subscriber cancels their email account without getting off my list?
- What happens when my subscriber's ISP bounces my message?
- What happens when an unknown person tries to post to my list ?
- What is causing the "on behalf of" text in the From header
- Why are the line breaks removed when I create a message in Outlook?
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References
- Articles
- Calendar Event Invites with 3 Button Reply
- Email Etiquette
- Example of a message sent to a subscriber by mail-list.com's BRDS (Bounce Re-delivery System)
- Example of a message sent to the list owner during BRDS
- How does invoicing work for my email discussion group ?
- How to show your web archives on your website using iFrame
- How to stop winmail.dat files
- RFC 2919 - List-ID Header
- RFC 2369 - List Unsubscribe Headers
- The Natural Life Cycle of Mailing Lists
- Throttling deliveries of email when the ISP is rejecting emails
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Troubleshooting
- Asking for my list of subscribers, but not getting them
- DNS MX Records error - Loop detected! We were referred back to ‘216.87.144.22'
- Email Address Auto Completion Overrides What Was Wanted
- A private email was sent to the mailing list, and I need to recall it
- How do I get mail delivery logs for a subscriber?
- How do I see how many subscribers did not receive the email
- How to configure Mimecast to allow Mailing List emails through
- How to disable spoofing warnings in Office 365
- How to find Administrative Emails that we send you
- How to fix message is too large for the receiving server
- How to fix - Your list is awaiting the listmaster's approval
- How to handle spam / malware email to your list
- How to pay your invoice online
- How to reset throttling for a subscriber
- How to resolve Microsoft Outlook not finding your new listserv domain name
- How to resolve SonicWall error message
- How to resolve Spoofing errors for everybody at your domain name
- How to stay logged in if you get interrupted doing multiple tasks
- Link leading to attachment gives 404 Not Found error message
- Message Rejected By Mail-List.Com Because Sender Does Not Have Reverse DNS Setup
- My Subscriber gets asked to approve their messages because the system thinks it's spam
- My Subscriber replies to a message, but it is not delivered to the list.
- My Subscriber Wants Off The List And Forwarded Me The Email They Received
- Self Moderate Suspicious Attachments
- SonicWall - 554 No SMTPd here
- The Email Delivery Logs say - retry timeout exceeded
- Will subscribers receive a copy of the messages they send to the mailing list ?
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Glossary