Email Discussion Group User Guide
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Access Your mail-list Account
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Mobile First Formatting
- "Mobile First" Formatting
- Why Security is Improved with Plain Text Emails
- Sending attachments as links
- Automatically sending attachments as links on very large emails
- Using SMS/MMS Text Messaging with your mailing list
- Trim text from original email when replying
- Removing ads from incoming emails
- Removing disclaimers from incoming emails
- Snip ICS Calendar Attachments
- How to transform long URL's to short URL's
- How do I forward an HTML message (e.g. a fancy newsletter) to my list?
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Subscribe
- How do I subscribe somebody to my list through the Confirmed Opt-in process?
- How do I subscribe somebody to my list without going through any confirmation process and sending them a welcome message?
- How do I add multiple subscribers to my list silently?
- How do I add subscribers directly to the Digest version
- How do I replace my existing list of subscribers with a new one?
- How do I get my subscriber to subscribe to my list?
- How do I setup the option to approve subscription requests?
- How can my subscriber change their email address?
- How do I change Acknowledgement Message when moderating subscribers?
- How do I change Welcome Message that new subscribers receive?
- What are the different methods to subscribe to a list?
- How to compare your current membership database to your mailing list
- Insert Subscribe HTML Snippet to Wordpress widget
- How to make your Welcome Message come from your personal email address
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Unsubscribe
- How do I unsubscribe a subscriber?
- Remove subscriber silently
- How do I receive a notification each time a subscriber unsubscribes?
- How do I get my subscriber to unsubscribe from my list/newsletter?
- How do I change the text at the bottom, where it asks them to unsubscribe
- How can I temporarily stop receiving messages?
- How does Report as Spam work
- How can I keep subscribers from changing their address (or going on vacation or switching to the digest)
- How to read the Unsubscribe Report
- How can I keep my subscribers from leaving my mailing list
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Delivery
- How can I monitor delivery at the major ISP's?
- Help, I'm getting duplicate messages from the mailing list
- How do I troubleshoot nonexistent domain name when using our domain name
- My subscribers are getting a message about temporary delivery problems at their ISP
- How to see emails in our short term web archive
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Post Message
- How do I post a message to my list?
- Sending Attachments to your List
- How to control where replies go by default
- What happens when you hit "Reply" or "Reply All" to a message?
- Set up Post Only option for subscribers
- How do I solve my subscriber getting "Sent from an unauthorized email address" error messages
- 1 Question Survey for Discussion Groups
- Formatting Problems with Plain Text Email
- How can I know when a subscriber has posted their first message to the list?
- How do I view my messages that are scheduled to be sent on a later date/time?
- How do I schedule a message to be sent on a later date/time?
- How do I ensure that a message was posted by my subscriber and not a spammer?
- Validate Subject Lines
- How to display the other addresses a message to the list was sent to
- Formatting Auto Responder
- How can I change the subject line prefix that appears on all messages to the mailing list
- How to avoid having your message to the list be ignored as spam
- How to Eliminate Duplicate Emails From Reply All
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Digests
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List Administration
- List Moderators
- List Owner vs List Subscriber
- Set up Read Only option for subscribers
- How do I check if a subscriber is on my list?
- Using our web page form for new subscribers
- How do I control where Replies to our List Messages Go ?
- List Description
- How can I change the content at the top and bottom of each message posted to the list
- CAN-SPAM Physical Address
- Your List Name
- How can I improve the odds of getting all the email delivered into the inboxes of my subscribers?
- How can I improve the odds of the sender receiving the messages they send?
- How can my subscriber temporarily stop receiving messages?
- How to know that your subscribers received your email
- How to send single/multiple commands in one email
- How do I get a list of the subscribers that are on the vacation list?
- How do I get a list of subscribers removed for excessive bounces?
- How do I see the comments left by the ex-subscribers when they unsubscribed?
- How do I get a list of domain names and percentage of addresses on my list?
- How do I get a list of subscribers whose ISPs rejected messages sent from my list?
- How do I get a list of subscribers whose email addresses were changed on my list?
- How do I change the email address of a subscriber?
- How do I get a count of the number of subscribers on my list?
- How do I use my own domain instead of mail-list.com to receive/send messages to my list?
- How do I forward listserv email to mail-list.com (Note - this method is no longer supported)
- How do I get a list of email addresses of subscribers who did not respond to the confirmation email during the subscription?
- How do I get a list of all of my current subscribers?
- How do I add a subscriber to the vacation list so that they can temporarily stop receiving messages?
- How do I disapprove or annotate a message before it is posted to the subscriber list?
- How do I approve a message before it goes out to the subscriber list?
- How do I get a list of the subscribers that have unsubscribed?
- How can I ensure that a subscriber always gets a Goodbye Message when they unsubscribe?
- How do I adjust my time zone settings?
- How do I obtain a report on the recent top posters and topics for my list?
- How do I turn off the Bounce Re-Delivery System
- How to Automatically Receive Copy Of Your Subscriber List For Backup
- How To Moderate Just Certain Subscribers
- How Do I Stop The Sending of Command Receipts
- Photos in Digest
- Monthly Reminder To Your List
- Sending A Message From Our Web Page
- How do I schedule a message to be sent on a later date/time?
- Keep Trivial Replies Off Of Your List
- How do I stop spam from being sent to our mailing list?
- How do I delete a message from the web archives
- Crowdsourcing your email stream into structured knowledge
- How do I change the list password
- How do I import our existing email archives into our searchable web archive
- How to provide a custom help message for your subscribers
- How to keep a subscriber from being added to your mailing list
- Listmaster handles subscriber questions and problems
- How to allow ZIP files to be sent to your mailing list
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Multiple Lists
- How to create sub-lists / sub-groups via CLONE
- How to switch to another list when logged in
- How to Customize Your List settings for many lists at one time
- How to Manage Subscribers for many lists at one time
- How to Get Reports for many lists at one time
- How to see which lists a particular subscriber is on
- How to add or remove subscriber(s) from all of your lists using email
- How to send one email message to many lists
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Reports
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Troubleshooting
- How do I see how many subscribers did not receive the email
- How do I get mail delivery logs for a subscriber?
- Asking for my list of subscribers, but not getting them
- How To Find Administrative Email That We Sent You
- My Subscriber Wants Off The List And Forwarded Me The Email They Received
- Message Rejected By Mail-List.Com Because Sender Does Not Have Reverse DNS Setup
- Link leading to attachment gives 404 Not Found error message
- Help, a private email was sent to the mailing list and I need to recall it
- My Subscriber gets asked to approve their messages because the system thinks it's spam
- Email Address Auto Completion Overrides What Was Wanted
- The Email Delivery Logs say - retry timeout exceeded
- My Subscriber Replies To A Message, But It Is Not Delivered To The List
- How to stay logged in if you get interrupted doing multiple tasks
- Will subscribers receive a copy of the messages they send to the mailing list ?
- How to fix - Your list is awaiting the listmaster's approval
- How to fix Spoofing Errors by updating your DNS
- How to resolve Spoofing errors for everybody at your domain name
- How to configure Mimecast to allow Mailing List emails through
- DNS MX Records error - Loop detected! We were referred back to ‘216.87.144.22'
- How to disable spoofing warnings in Office 365
- How to handle spam / malware email to your list
- How to resolve SonicWall error message
- SonicWall - 554 No SMTPd here
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Best Practices For List Owners
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FAQ'S
- What happens when a subscriber cancels their email account without getting off my list?
- What happens when an unknown person tries to post to my list ?
- How long does it take to deliver a message?
- One of my subscribers says he is getting the messages, but his posts are rejected.
- Can somebody be on both parts of the list at the same time? Even with the same email address?
- Why are the line breaks removed when I create a message in Outlook?
- Links for AOL Subscribers Look Funny. Why?
- How do I find the spam folder in AOL Mail?
- How do I find the spam folder in Hotmail?
- How do I find the Spam folder in Yahoo Mail?
- How do I find the spam folder in Gmail?
- What is causing the "on behalf of" text in the From header
- How do I save the first and last name of the person in your system
- How do I import our existing email archives
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References
- QuickStart Manual for Discussion Groups
- How does invoicing work for my email discussion group ?
- RFC 2919 - List-Id Header
- RFC 2369 - List Unsubscribe Headers
- The Natural Life Cycle Of Mailing Lists - by Kat Nagel
- Email Discussion Group Commands
- Email Etiquette
- Articles
- Example of a message sent to a subscriber by mail-list.com's BRDS (Bounce Re-delivery System).
- Example of a message sent to the list owner during BRDS
- Example of a message sent to the ISP by mail-list.com's BRDS (Bounce Re-delivery System).
- How to stop winmail.dat files
- Throttling deliveries of email when the ISP is rejecting emails
- How to show your web archives on your website using iFrame
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Glossary