Email Discussion Group User Guide
-
Access Your mail-list Account
-
Digests
-
Delivery
- Help, I'm getting duplicate messages from the Mailing List.
- How can I monitor delivery at the major ISP's?
- How do I troubleshoot nonexistent domain name when using our domain name
- How to see emails in our short term web archive
- My subscribers are getting a message about temporary delivery problems at their ISP
-
List Administration
- CAN-SPAM Act Requirements- Physical Address, Unsubscribe Option
- Crowdsourcing your email stream into structured knowledge
- How do I change the content at the top/bottom of messages
- How can I ensure a subscriber always gets a Goodbye Message when they unsubscribe?
- How do I improve the odds of getting all email delivered to subscriber inboxes?
- How do I improve the odds of the sender receiving messages they send?
- How do I add a subscriber to the vacation list to temporarily stop receiving messages?
- How do I adjust my time zone settings?
- How do I change the email address of a subscriber?
- How do I change the list password
- How do I check if a subscriber is on my list?
- How do I delete a message from the web archives
- How do I disapprove or annotate a message before it is posted to the subscriber list?
- How do I forward listserv email to mail-list.com (NOTE: This method is no longer supported.)
- How do I get a count of subscribers on my list?
- How do I get a list of domain names with a percentage of addresses on my list?
- How do I get a list of those who did not respond to the subscription confirmation email?
- How do I get a list of my current subscribers?
- How do I get a list of subscribers removed for excessive bounces?
- How do I get a list of the subscribers on the vacation list?
- How do I get a list of the subscribers that have unsubscribed?
- How do I get a list of subscribers whose email addresses were changed?
- How do I get a list of subscribers whose ISPs rejected messages?
- How do I import my existing email archives into my mail-list.com account
- How do I get a report of the recent top posters and topics?
- How do I schedule a message to be sent on a later date/time?
- How do I see comments left by subscribers when they unsubscribe?
- How do I stop spam from being sent to our mailing list?
- How do I turn off the Bounce Re-Delivery System
- How do I use my own domain instead of mail-list.com to send/receive messages to my list?
- How to allow ZIP files to be sent to your mailing list
- How to automatically receive a copy of your Subscriber List for backup
- How to show the List Address in the From Header
- How to keep a subscriber from being added to your mailing list
- How to moderate only certain subscribers
- How to moderate Non-Subscribers
- How to provide a custom help message for your subscribers
- How to remove Safelinks and URLDefense URL Wrappings
- How to send single/multiple commands in one email
- Keep trivial replies off your list
- List Description
- List Moderator Settings
- List Owner vs. List Subscriber
- Listmaster handles subscriber questions and problems
- Monitor New Subscribers
- Monthly Reminder to your list
- Photos in Digest
- Should admin emails go to Primary Moderator or All Moderators?
- Sending a message from our web page
- Using our web page form for new subscribers
- Your List Name
- How to know your subscribers received your email
- How can subscribers temporarily stop receiving messages?
- How to control where replies go by default
- How do I approve a message before it is sent to the subscriber list?
-
Mobile First Formatting
- Automatically sending attachments as links on very large emails
- How do I forward an HTML message (IE fancy newsletter) to my list?
- How to Keep Emails to Your Mailing List Short
- How to transform long URLs to short URLs
- Mobile First Formatting
- Removing ads or disclaimers from incoming emails
- Removing disclaimers from incoming emails
- Sending attachments as links (Email Discussion Group)
- Snip ICS Calendar Attachments
- Trim text from original email when replying
- Using SMS/MMS Text Messaging with your mailing list
- Why Security is Improved with Plain Text Emails
-
Multiple Lists
- How to create sub-lists / sub-groups via "Clone"
- How to customize your list settings for many lists at once
- How to get Reports for many lists at one time
- How to manage Subscribers for many lists at one time
- How do I see all my subscribers in 1 report
- How do I see the history of one subscriber across multiple lists
- How to send one email message to many mailing lists
- How to switch to another list when logged in
-
Post Message
- 1 Question Survey for Discussion Groups
- Formatting Problems with Plain Text Email
- How can I change the subject line prefix that appears on all messages to the mailing list
- How do I know when a subscriber has posted their first message to the list?
- How do I ensure that a message was posted by my subscriber and not a spammer?
- How do I post a message to my list? (Email Discussion Group)
- How do I schedule a message to be sent on a later date/time?
- How do I solve my subscriber getting this error message: "Sent from an unauthorized email address"
- How do I view my messages that are scheduled to be sent on a later date/time?
- How to avoid having your email to the list be ignored as spam
- How to control where replies go by default
- How to display all addresses a message is sent to
- How to eliminate duplicate emails from Reply All
- How to Pause your Mailing List
- How to prevent Out of Office replies being sent to the mailing list
- Moderator can close out a Thread for everybody
- Moderator can put an Author into Timeout for Everybody
- Sending Attachments to your List
- Set up Post Only option for subscribers
- Subscriber can close out a thread for themselves
- Subject Tags - Validate Subject Lines
- Subscriber can put certain Author into timeout
- What happens when you hit "Reply" or "Reply All" to a message?
-
Reports
- Activity Report of your mailing list
- How do I view the Attachments Downloaded Report
- How do I see a list of people I invited to join the mailing list
- How to get a report showing all message Subject Lines posted to your list
- How to get Subscribe/Unsubscribe reports sent to all moderators
- How to see which subscriber domains have implemented email authentication
- Self Moderation Report
- Throttling Report
-
Subscribe
- How can my subscriber change their email address?
- How do I add multiple subscribers to my list silently?
- How do I change the Acknowledgement Message when moderating Subscribers?
- How do I change the Welcome Message new subscribers receive?
- How do I add a link so Subscribers can manage their subscription?
- How do I replace my existing list of subscribers with a new one?
- How do I set up the option to approve subscription requests?
- How do I subscribe somebody to my list through the Confirmed Opt-in process?
- How do I add a subscriber without a confirmation process, then send a Welcome Message?
- How do new members subscribe to my list? (Email Discussion Groups)
- How to make the Welcome Message be sent from your personal email address
- Insert Subscribe HTML Snippet to Wordpress widget
- How to compare your membership database to your mailing list (email address only)
- How to compare your membership database to your mailing list (multiple user emails, ID, etc.)
-
Unsubscribe
- How can I keep subscribers from changing their address (or going on vacation or switching to the Digest)?
- How can I keep my subscribers from leaving my mailing list?
- How can subscribers temporarily stop receiving messages?
- How do I add a link so Subscribers can manage their subscription?
- How do I change the Goodbye Message
- How do I change the text at the bottom, where it asks them to unsubscribe?
- How do I receive a notification when a subscriber unsubscribes?
- How do I remove a subscriber?
- How does Report as Spam work?
- How does a subscriber unsubscribe from my list/newsletter?
- How to encrypt the email address in the Unsubscribe link
- How to read the Unsubscribe Report
-
Best Practices For List Owners
- Add Additional List Moderators
- DMARC when using your domain name
- How do I get a Listserv (Email Discussion Group) started?
- How do I minimize my email footprint (or keep our emails private)
- How Mail-List.com handles DMARC Reject settings
- How to make sure URLs/Links in messages are clickable
- How to receive your List password via SMS Text Message
- How to reject altered messages from your Subscribers (DKIM)
- How to reject fake messages from your Subscribers (using SPF)
- How to remove Subscribers that have lost interest
- How to send one-way Announcements using Mail-List.com
- Putting the Unsubscribe Link at the top of the message
- SPF, DKIM, and DMARC
-
FAQ'S
- How do I find the spam folder in AOL Mail?
- How do I find the spam folder in Gmail?
- How do I find the spam folder in Hotmail?
- How do I find the spam folder in Yahoo Mail?
- How do I import my existing email archives into my mail-list.com account
- How do I save the first and last name of the subscriber in your system?
- How do I troubleshoot when my message has been bounced by an ISP due to my content or URL being blacklisted?
- How long does it take to deliver a message?
- How to import an MBOX file using Thunderbird
- iPhone Reply to All
- Links for AOL Subscribers look funny. Why?
- One of my subscribers says he is getting the messages, but his posts are rejected.
- Sending anonymous messages to your mailing list
- Somebody just sent me a nasty and vile email.
- What happens when a subscriber cancels their email account without getting off my list?
- What happens when my subscriber's ISP bounces my message?
- What happens when an unknown person tries to post to my list?
- What is causing the "on behalf of" text in the From header?
- Why are the line breaks removed when I create a message in Outlook?
-
References
- Calendar event invites with 3 button reply
- Email Etiquette
- Example of a message sent to a subscriber by mail-list.com's BRDS (Bounce Re-delivery System)
- Example of a message sent to the list owner during BRDS
- Formatting Plain Text Emails
- How invoicing works for your email discussion group
- How to show Web Archives on your website using iFrame
- How to stop winmail.dat files
- Plain Text Message - Example 1
- Plain Text Message - Example 2
- RFC 2919 - List-ID Header
- RFC 2369 - List Unsubscribe Headers
- The Natural Life Cycle of Mailing Lists
- Throttling email deliveries when the ISP is rejecting messages
-
Troubleshooting
- A private email was sent to the mailing list, and I need to recall it!
- DNS MX Records error - Loop detected! We were referred back to ‘216.87.144.22'
- Email address "Auto Complete" overrides what I wanted
- How do I get mail delivery logs for a subscriber?
- How do I see how many subscribers did not receive the email
- How to configure Mimecast to allow Mailing List emails
- How to disable spoofing warnings in Office 365
- How to find Administrative Emails we send you
- How to fix "Message is too large for Receiving Server"
- How to fix "Your list is awaiting the listmaster's approval"
- How to get a Subscriber's Audit Trail history
- How to handle spam / malware email to your list
- How to pay your Mail-List.com invoice online
- How to reset throttling for a subscriber
- How to resolve Microsoft Outlook not finding your new listserv domain name
- How to resolve Spoofing errors for everyone at your domain name
- How to see where emails were delayed
- How to stay logged in if you get interrupted doing multiple tasks
- I asked for my list of subscribers but have not received
- Message rejected by Mail-List.com because Sender does not have Reverse DNS setup
- SonicWall error message - 554 No SMTPd here
- My Subscriber gets asked to approve their messages because the system thinks it's spam
- My Subscriber replies to a message, but it is not delivered to the list.
- My subscriber wants off the list and forwarded me the email they received
- Self Moderate Suspicious Attachments
- Link leading to attachment gives 404 Not Found error message
- The Email delivery logs say "retry timeout exceeded"
- Will subscribers receive a copy of the messages they send to the mailing list?
-
Glossary