Self Moderate Suspicious Attachments
Have you ever received an email that says something like this?
Good morning. Please find see attached doc file.
We get them all the time.
What are these emails?
This kind of email is "phishing", which is a type of cybercrime. According to Wikipedia, the official definition is:
Phishing is the fraudulent attempt to obtain sensitive information or data, such as usernames, passwords and credit card details, by disguising oneself as a trustworthy entity in an electronic communication.
Some of these attempts are obvious, and users delete them. Some are caught by Spam filters. These phishing emails often contain viruses and change quickly, so even the most advanced filters can miss them.
How does this affect my Mailing List?
Even though both Mail-List.com and ISPs are doing their best, sometimes subscriber email accounts will be hacked. Malware is then sent to your mailing list.
What does Mail-List.com do to prevent them?
We run all attachments through multiple anti-virus programs. Sometimes, the viruses are mutating faster than the programs can keep up with them. We do our best, but some bad emails do get through.
How does Mail-List.com handle potential phishing emails?
If we think an email from your subscriber might be forged, we ask them to approve the message.
Example approval sent to your subscriber:
The email will contain a Subject Line similar to this:
Please reply to release your mailing list message (no. 15506783)
Your subscriber must reply
Once your subscriber replies to our email, we will release their message.
No need for them to write anything in the body of the email. All we need is a Reply email from them with the same Subject Line.