User ManualEmail Discussion Group User Guide List AdministrationCAN-SPAM Act - Physical Address Requirement

CAN-SPAM Act - Physical Address Requirement

The CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography And Marketing) requires a valid physical postal address. While your email is probably not a commercial advertisement or promotion of a commercial product or service, and thus not subject to the CAN-SPAM Act, many ISP's have written software to scan incoming emails for a valid looking physical address.  If the software does not find that physical address, the email is rejected.

Therefore, we will automatically place this address at the very bottom of each outgoing email message,  below the footer.

You may edit this field to be your own physical address, or leave it blank. If you leave it blank, we will use our business address in Houston, Texas.

Use the Web Interface to Change Settings

Log into your mail-list account at https://database.mail-list.com.

  • Click Customize Your List.
  • Click Posting Messages to List.
  • Click CAN-SPAM Physical Address.

To learn how to change your mail-list account settings, please refer to this link:

How do I access my mail-list account and change the settings for my list?

Enter your physical address. Click "Save":

  • Enter your physical address.
  • Click Save.

Enter your street address (or PO Box) on one continuous line, no more than 80 characters.

Enter your address on the next screen. Example:

Confirmation Email

Once you approve the followup confirmation email, this change will add your address to the mailing list emails. (example below)

Change the mailing list by saving your settings, and approve the followup email.

This change is effective immediately and starts with the next message to the list.

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