Example of a message sent to a subscriber by mail-list.com's BRDS (Bounce Re-delivery System).
When a subscriber's ISP bounces back a message sent by the list owner via mail-list.com, the subscriber is automatically sent a message by our BRDS (Bounce Re-Delivery System).
The subscriber does not need to understand the entire content included in this message. Part of the message contains technical information and is meant for their email service provider (ESP). The details of the issue can help the ESP solve the delivery problem.
Example of message to subscriber:
Dear Newsletter Subscriber:
Your email service provider blocked the following newsletter(s) that you signed up for:
You can read your missing newsletter(s) at:
If you have the ability to add the sending address to your Address Book, that may solve the problem.
Please copy and paste this email addresses into your Address Book. If this problem continues, your email address will be removed from this mailing list.
The following information contains some technical information which is actually meant for your email service provider/ISP. If you want to report this issue, please send them the following details:
To prevent this from happening again, please show your email service provider this log message:
2010-09-12 06:30:06 1Oug3D-0001NF-74 ** email@example.com F=<firstname.lastname@example.org> R=dkim T=dkim_smtp: SMTP error from remote mail server after end of data: host mx6.directus.net [220.127.116.11]: 554 5.7.1 Message scored extremely high on spam scale. No incident created.
Ask them to fix the problem so that your next email is delivered.
Your email was sent from our delivery machines. The particular delivery machine(s) used to deliver your email is:
speedy.mail-list.com at IP Address 18.104.22.168
The next message may come from a different delivery machine of ours.
The best solution is for your email host to whitelist all of our IP Addresses, which are listed at
Ask them to cut and paste all of our IP Addresses, so that they will not block future emails.
If your email service provider whitelists by the From Address, then the Envelope From Address(es) is:
We use that address since this is a mailing list, and not personal email from the list owners' personal address(es), in this case:
Your email service provider can contact us at
And I will be happy to talk to any techie at your email service provider about this at
p.s. And if you want to unsubscribe or change your address, just click the following link:
mail-list.com is owned and operated by
Internet Tools, Inc.
1302 Waugh Dr. #438
Houston, TX 77019