User ManualSubscribers Subscriber DocumentationHow to expose the hidden headers in Gmail

How to expose the hidden headers in Gmail

Most email readers will only show key headers in the email, like To: From: Date: and Subject:

Sometimes when troubleshooting email delivery problems, we want to see all the headers.

In particular, the Received Headers will show a step by step route that the email took along it's delivery path.

Open the email in question in Gmail

Click on the triangle on the right hand side to expose more options

Choose - Show Orignal

Read the Received Headers from the bottom up to trace the delivery of the email

Received: by 10.37.66.20 with SMTP id p20csp685660yba;

       Wed, 17 Aug 2016 10:08:07 -0700 (PDT)

Received: from flyer.mail-list.com (flyer.mail-list.com. [174.129.193.122])

       by mx.google.com with ESMTPS id 19si20265380qkm.106.2016.08.17.10.08.06

       for <john.doe@gmail.com>

       (version=TLS1_2 cipher=AES128-SHA bits=128/128);

       Wed, 17 Aug 2016 10:08:07 -0700 (PDT)

Received-SPF: pass (google.com: domain of bounce-webwhispers-d=john.doe=gmail.com@cirrus.mail-list.com designates 174.129.193.122 as permitted sender) client-ip=174.129.193.122;

Received: from cirrus.mail-list.com ([174.129.207.36]) by

ip-10-232-151-47.ec2.internal with esmtps (Exim 4.82 #2) id 1ba4GF-0001TH-6K;

Wed, 17 Aug 2016 17:04:15 +0000

Received: from root by cirrus.mail-list.com with local (Exim 4.82 #2) id

1ba4G6-0007Mo-HG for webwhispers-d@cirrus.mail-list.com; Wed, 17 Aug 2016

17:04:06 +0000

Other headers with useful clues are the Delivered-To, Return-Path and Message-Id

Delivered-To: john.doe@gmail.com

Return-Path: <bounce-webwhispers-d=john.doe=gmail.com@cirrus.mail-list.com>

Message-Id:

<Ergd2Vid2hpc3BlcnMtZCBtLmQubWNjcmVhcnlAZ21haWwuY29tIDE0NzE0NTM0NDUgMA==@cirrus.mail-list.com>

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