How to moderate Non-Subscribers

Non-Subscribers are people you have approved to send messages to your list.

Your mailing list includes businesses located in the downtown of your City.  The group is always interested in the outcome of City Council meetings. You give Post Only access to the City Council secretary. After every meeting, the secretary emails the meeting minutes to your mailing list.

Option 1 - Moderate

For non-members you do not know well, you may want to approve their messages before sending to the entire mailing list. In this case, turn on the Moderate Non Subscribers option.

With this option, any message from unknown email addresses will be routed to the list moderator(s) for approval.

Log into your mail-list account at

  • Click Customize Your List.
  • Click Moderate Non Subscribers.

How it works

When set to Yes, messages from non-subscribers or Post Only are sent to the List Moderator for approval.

When set to No, messages are rejected and returned to the sender. This applies to:

- People who are not subscribers.
- People on the Post Only list.
- Members on vacation.

Option 2 - Do not moderate

Sometimes, you ask non-members to post to your mailing list. If you know these people well and trust what they will send, you can add their email address to the Post Only list.

When they send a message, it will immediately go to the mailing list.

For step-by-step instruction, see Set up Post Only option for subscribers.