How to reactivate a Subscriber that reported your Mailing List as Spam.
Some ISPs (Gmail, Hotmail, Yahoo, AOL) allow their users to flag email as Spam. If your Subscriber reports a mailing list email as Spam, the ISP notifies us. Then, we remove that person from your List.
Sometimes, the person made a mistake. They ask you to put them back on the List.
Simply "renew" their email address to again receive your List messages.
Step One: Check Audit Trail Report
If your Audit Trail report says Address Unsubscribed - Address On Your Reject List, you must first remove that Subscriber from the Reject List.
Follow the instructions in Step Two below.
Step Two: Renew Subscriber
Log into your mail-list account at https://database.mail-list.com.
- Click Manage Subscribers.
- Click Special Handling For Subscribers.
- Enter Subscriber email address.
- Choose Renew.
- Choose email to send results.
- Click Special Handling for Subscribers button.
Subscriber will immediately be removed from Reject List and added to your Mailing List.