Welcome to Mail-List.com's User Guides!
Everything you need to easily manage your Mailing List
Topics
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HOW TO USE THIS MANUAL 2
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Delivery Details 5
- Mail delivery logs for a specific Subscriber.
- Monitor delivery at major ISPs.
- HELP: A Subscriber said they received 80 or more copies of my message. How do I make Mail-List.com stop sending?
- HELP: How long does it take to deliver a message?
- HELP: I'm getting duplicate messages from the Mailing List.
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Email Software Help 6
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List Settings 9
- Admin emails: Send to Primary Moderator or All Moderators?
- How to change the message inside a Confirmation Email. (for Announcement Lists)
- List Moderator Settings
- List Name and Description
- Member List: Verify a Subscriber is on the List.
- Override "From" Address
- Remove ads from incoming emails.
- Sending attachments as links. (for Announcement Lists)
- Time Zone settings.
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Manage your Mail-List.com Account 7
- Clone: Create sub-lists / sub-groups using "Clone".
- Helpdesk: [email protected] handles Subscriber questions and problems.
- How new members subscribe to your List/Newsletter.
- Invoicing: How it works for your Mailing List.
- Invoicing: How to pay your Mail-List.com invoice online.
- Member List: Replace existing Subscribers with a new List.
- Prevent Subscribers from being added.
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Reports 7
- How to get a list of domain names with a percentage of addresses on my List.
- Mail delivery logs for a specific Subscriber.
- Reports: Request for multiple Lists.
- Subscriber List: How to automatically receive a copy for backup.
- Subscriber Reports via email
- Throttling Report (ISP delivery issues)
- HELP: I asked for a list of Subscribers but have not received it.
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Sending Messages 5
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Subscriber Management 10
- Add Subscriber: Add silently.
- Add Subscriber: How to add a Subscriber (who has unsubscribed) back to my List.
- Add Subscriber: Manually and without a confirmation process.
- Add Subscriber: Use the Confirmed Opt-in process.
- How new members subscribe to your List/Newsletter.
- How to reactivate a Subscriber that reported your Mailing List as Spam.
- New Subscribers: Use our web page form on your website.
- Subscription Management: Change email address of a Subscriber.
- Using the Mailing List sign-up form from your Web Hosting Company.
- Welcome Message: Change message sent to new Subscribers.
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Technical Support 7
- CAN-SPAM Act Requirements- Physical Address, Unsubscribe Option
- Delivery Stats: View how many Subscribers did not receive the email.
- Domain: Use your own to send/receive messages to the List (instead of @mail-list.com).
- Resolve Microsoft Outlook not finding your new listserv domain name.
- Troubleshoot nonexistent domain name when using our domain name.
- SonicWall error message - 554 No SMTPd here
- Web Archives: Add to your website using iFrame.
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FAQ'S 8
- A copy of my message bounced back into my Inbox. What's going on?
- A private email was sent to the Mailing List. How do I recall it?
- Bounce: How to troubleshoot when a message has bounced from an ISP due to content or URL blacklisted.
- How can I know in advance what score SpamAssassin will assign to my email?
- I sent my message to the List, but I don't think it worked. Should I send it again?
- Somebody just sent me a nasty and vile email. What should I do?
- What happens when a Subscriber cancels their email account without getting off my List?
- HELP: What happens when my Subscriber's ISP bounces my message?
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References 10
- CAN-SPAM Act Requirements- Physical Address, Unsubscribe Option
- Email Etiquette
- Example message sent to Subscriber by Mail-List.com's BRDS (Bounce Re-delivery System).
- Example message sent to the List Owner during BRDS.
- Formatting Plain Text Email.
- Life Cycle of Mailing Lists
- Plain Text Message - Example 1
- Plain Text Message - Example 2
- RFC 2369 - List Unsubscribe Headers
- RFC 2919 - List-ID Header