Link leading to attachment gives "404 Not Found" error message.

This error could happen when using's Clickable Attachments feature.

An email attachment sent to your List is "missing".

Why would this happen?

The link expired based on your account settings for Clickable Attachments. Unless you changed the default setting, any attachments are deleted after 1 month.

Options for deleting attachments are:

  • after 1 month.
  • after 1 year.
  • Never.

To make a change, update your settings with these step-by-step instructions.


Web Page Error

The web page says

The link to access the attachment looks similar to this:

The link in the email was something like -