Ensure message was sent by Subscriber and not a spammer.
A spammer may spoof your Subscriber's email address, and send a message to your List without the Subscriber's knowledge.
You can prevent this by using a feature called Self Moderation. Each time a Subscriber sends a message to the List, they are sent an email with a link. Once they click the link, the message is released.
This feature can be used two different ways:
-
Automatic Option
Our system automatically sends confirmation emails to Subscribers who have not posted recently. -
Manual Option
Add specific Subscriber email addresses to be protected.
(Use this option when only certain Subscribers are having spam issues.)
Use the Web Interface to Change Settings
Log into your mail-list account at https://database.mail-list.com.
- Click Customize Your List
- Click Miscellaneous Settings.
- Click Have Subscribers Moderate Their Own Messages.
Automatic Option
- Click Auto.
- Click Save.
Manual Option
- Click Yes.
- Click Save.
Add Subscribers for Self Moderation
Log into your mail-list account at https://database.mail-list.com.
- Click Manage Subscribers.
- Click Special Handling for Subscribers.
- Enter Subscriber email addresses.
- Select Add to Self Moderation Mode.
- Choose email for confirmation.
- Click Special Handling for Subscribers.
Example Email - Subscriber under Self Moderation
When a Subscriber under self moderation sends a message, they will receive an email like the example below.
The Subscriber needs to simply hit Reply and Send to release the message to the List.
