HELP: How do I know Subscribers received my email?

Email delivery can be haphazard. Sometimes, you want to ensure everyone on the List received your email. Instead of asking Subscribers to reply, try using's RollCall feature.

When you send a message to the List, there is no guarantee all Subscribers will get it.

  • Their ISP could divert the message to the Spam folder.
  • Subscribers may not read your message, even if it ends up in their Inbox.

To know who is reading a particular message, ask your Subscribers to click on a system-generated URL in the body of that email. When they do, their email address and the date/time of when they responded is recorded in our system.

Allow a sufficient amount of time for Subscribers to respond. Then, request a report of who has clicked the RollCall link.

How It Works

Here is an example of how you could use this feature:

Here is an example of how you might use this feature:

You must use this EXACT phrase in the body of your email message:


We recommend you do the following:

  • Copy and paste the exact phrase to avoid any typos.
  • Put this phrase on a separate line, left justified, since it will expand into a long link.

Example email to your Subscribers

This is how the email will look like to your subscribers:

The phrase rollcall-link-here is expanded to include their email address. Our system will wrap the link in angle brackets, so most email software will not wrap the line.

You could also ask your Subscribers to copy and paste the link into a web browser. This option is helpful if their email software gives them any trouble with the long link.

Some email software, like Windows Mail, may display the long link in two lines instead of one. The link can still be clicked or copied into a browser.

Some email readers, like Windows Mail may display the long link in two lines instead of one:


When they click on the link, they will be taken to a web page, thanking them for taking action.

Order the Report

After a few days, request the RollCall Respondees Report. Follow the steps shown below.

Log into your mail-list account at

  • Click Get Reports.
  • Click Send Reports Via Email.
  • Select RollCall Respondees.
  • Choose an email to send the report.
  • Click Send Reports.

Example Report

Each time you use the Rollcall feature, the system will clear the Rollcall Log. Our system with again start counting Subscriber's acknowledgment messages.

The report will come back: